/* Ria — Assistente Resolve IA · NÚCLEO ÚNICO (resolvesis.com/ria/ria.css): o mesmo visual na loja, no resolvesis.com e no Resolve-OS. v1.4.1 */
.rs-ria{--ria-azul:#0F6FC6;--ria-rosa:#DB2F55;--ria-escuro:#1C2633;--ria-borda:#E3E8EF;--ria-fundo:#F5F7FA;font-family:inherit;font-size:15px;line-height:1.45;color:#1F2933}
.rs-ria[hidden],.rs-ria [hidden]{display:none!important}
.rs-ria *{box-sizing:border-box}
.rs-ria button{font-family:inherit;margin:0;min-height:0;line-height:1;text-transform:none;letter-spacing:normal;box-shadow:none}

/* Quando a Ria está ligada, o WhatsApp flutuante sai e o "voltar ao topo" sobe */
html.ria-on .ri-flut-item:has(.ri-flut-whats){display:none!important}
html.ria-on .ri-flut{bottom:92px!important}
html.ria-on .ri-flut .ri-flut-whats{display:none!important}
@media (max-width:767px){html.ria-on .ri-flut{bottom:80px!important}}

/* Botão flutuante (pílula branca com o brilho) */
.rs-ria-btn{position:fixed;right:22px;bottom:24px;z-index:99990;display:flex!important;align-items:center;gap:8px;height:52px;padding:0 20px 0 16px!important;border-radius:999px!important;border:1px solid var(--ria-borda)!important;background:#fff!important;color:var(--ria-escuro)!important;font-weight:700;font-size:16px;cursor:pointer;box-shadow:0 8px 28px rgba(28,38,51,.18)!important;transition:transform .2s ease,box-shadow .2s ease}
.rs-ria-btn:hover{transform:translateY(-2px);box-shadow:0 12px 30px rgba(219,47,85,.28)!important}
.rs-ria-btn .ria-brilho{animation:ria-gira 6s linear infinite}
.rs-ria-btn:focus-visible{outline:3px solid var(--ria-rosa);outline-offset:3px}
@keyframes ria-gira{0%,80%{transform:rotate(0)}90%{transform:rotate(90deg) scale(1.15)}100%{transform:rotate(90deg)}}
.rs-ria.aberta .rs-ria-btn{display:none!important}

.rs-ria-dica{position:fixed;right:22px;bottom:86px;z-index:99990;background:var(--ria-escuro);color:#fff;font-size:14px;font-weight:600;padding:10px 12px 10px 14px;border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.2);display:flex;align-items:center;gap:8px;animation:ria-sobe .35s ease}
.rs-ria-dica:after{content:"";position:absolute;right:28px;top:100%;border:7px solid transparent;border-top-color:var(--ria-escuro)}
.rs-ria-dica button{background:none!important;border:0!important;color:#fff!important;font-size:18px;cursor:pointer;padding:0 2px!important;opacity:.7}
@keyframes ria-sobe{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}

/* Painel */
.rs-ria-painel{position:fixed;right:16px;bottom:8px;z-index:99991;width:390px;max-width:calc(100vw - 32px);height:min(680px,calc(100vh - 24px));background:#fff;border-radius:18px;box-shadow:0 18px 60px rgba(28,38,51,.28);display:flex;flex-direction:column;overflow:hidden;animation:ria-sobe .25s ease}
.rs-ria-topo{display:flex;align-items:center;gap:10px;padding:12px 10px 12px 14px;background:linear-gradient(135deg,#1C2633,#22344d);color:#fff}
.rs-ria-avatar{width:38px;height:38px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;flex:none}
.rs-ria-tit{flex:1;min-width:0;display:flex;flex-direction:column}
.rs-ria-tit strong{font-size:16px;color:#fff}
.rs-ria-tit small{font-size:12px;opacity:.8;line-height:1.3}
.rs-ria-x{background:transparent!important;border:0!important;color:#fff!important;width:36px;height:36px;padding:0!important;border-radius:10px!important;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background .2s}
.rs-ria-x:hover{background:rgba(255,255,255,.14)!important}

.rs-ria-msgs{flex:1;overflow-y:auto;padding:16px 14px;background:var(--ria-fundo);display:flex;flex-direction:column;gap:10px;overscroll-behavior:contain}
.rs-ria-m{max-width:88%;padding:10px 13px;border-radius:16px;word-wrap:break-word;overflow-wrap:anywhere}
.rs-ria-m.eu{align-self:flex-end;background:var(--ria-azul);color:#fff;border-bottom-right-radius:5px}
.rs-ria-m.ela{align-self:flex-start;background:#fff;border:1px solid var(--ria-borda);border-bottom-left-radius:5px}
.rs-ria-m.erro{border-color:#F3C1CC}
.rs-ria-m p{margin:0 0 6px}.rs-ria-m p:last-child{margin:0}
.rs-ria-m ul,.rs-ria-m ol{margin:4px 0 6px;padding-left:20px}
.rs-ria-m li{margin:2px 0}
.rs-ria-m a{color:var(--ria-azul);text-decoration:underline}
.rs-ria-m a:hover{color:var(--ria-rosa)}
.rs-ria-m.eu a{color:#fff}
.rs-ria-m img.rs-ria-mini{display:block;max-width:160px;border-radius:10px;margin-top:6px}
.rs-ria-m table{border-collapse:collapse;margin:6px 0;font-size:13px;width:100%}
.rs-ria-m th,.rs-ria-m td{border:1px solid var(--ria-borda);padding:4px 6px;text-align:left}
.rs-ria-m th{background:var(--ria-fundo)}

.rs-ria-chips{display:flex;flex-wrap:wrap;gap:8px}
.rs-ria-chip{background:#fff!important;border:1px solid #CFE0F3!important;color:var(--ria-azul)!important;padding:8px 12px!important;border-radius:999px!important;font-size:13.5px;font-weight:600;cursor:pointer;line-height:1.2!important;text-align:left;transition:all .2s ease}
.rs-ria-chip:hover{background:var(--ria-rosa)!important;border-color:var(--ria-rosa)!important;color:#fff!important;transform:translateY(-2px);box-shadow:0 6px 14px rgba(219,47,85,.25)!important}

.rs-ria-links{display:flex;flex-direction:column;gap:6px;margin:8px 0 4px}
.rs-ria-m li .rs-ria-links,.rs-ria-m p .rs-ria-links{margin:7px 0 6px}
.rs-ria-bi{width:18px;height:18px;flex:none}
.rs-ria-link{display:flex!important;align-items:center;gap:8px;min-width:0;max-width:100%;padding:8px 11px;border-radius:10px;background:var(--ria-azul);color:#fff!important;text-decoration:none!important;font-weight:600;font-size:14px;line-height:1.2;white-space:nowrap;transition:all .2s ease}
.rs-ria-link span{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.rs-ria-link:hover{background:var(--ria-rosa);transform:translateY(-2px);box-shadow:0 6px 14px rgba(219,47,85,.25)}
.rs-ria-link.ria-bt-zap{background:#1FA855}
.rs-ria-link.ria-bt-zap:hover{background:var(--ria-rosa)}
.rs-ria-link.ria-bt-yt{background:#E62117}
.rs-ria-link.ria-bt-yt .rs-ria-bi{color:#fff}
.rs-ria-link.ria-bt-yt:hover{background:var(--ria-rosa)}
.rs-ria-link.ria-bt-avaliar .rs-ria-bi{color:#FBBC04;fill:#FBBC04}

.rs-ria-aval{display:flex;gap:4px;margin-top:6px}
.rs-ria-aval button{background:transparent!important;border:1px solid transparent!important;border-radius:8px!important;padding:3px 6px!important;cursor:pointer;font-size:14px;opacity:.55;transition:all .2s}
.rs-ria-aval button:hover,.rs-ria-aval button.sel{opacity:1;border-color:var(--ria-borda)!important;background:#fff!important}

.rs-ria-sup{align-self:center;font-size:13px;color:#52606D}
.rs-ria-sup a{color:#1FA855;font-weight:700}
.rs-ria-sup a:hover{color:var(--ria-rosa)}

.rs-ria-pensando{display:flex;align-items:center;gap:8px;color:#52606D;font-size:14px}
.rs-ria-pontos{display:inline-flex;gap:4px}
.rs-ria-pontos i{width:7px;height:7px;border-radius:50%;display:block;animation:ria-ponto 1.1s infinite ease-in-out}
.rs-ria-pontos i:nth-child(1){background:#4285F4}.rs-ria-pontos i:nth-child(2){background:#EA4335;animation-delay:.15s}.rs-ria-pontos i:nth-child(3){background:#FBBC04;animation-delay:.3s}
@keyframes ria-ponto{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-5px);opacity:1}}
.rs-ria-tentar{margin-top:8px;background:var(--ria-azul)!important;color:#fff!important;border:0!important;padding:8px 12px!important;border-radius:10px!important;font-weight:600;cursor:pointer}
.rs-ria-tentar:hover{background:var(--ria-rosa)!important}

.rs-ria-anexo{display:flex;align-items:center;gap:8px;padding:8px 12px;border-top:1px solid var(--ria-borda);font-size:12px;color:#52606D;background:#fff}
.rs-ria-anexo img{width:42px;height:42px;object-fit:cover;border-radius:8px}
.rs-ria-anexo span{flex:1}
.rs-ria-anexo button{background:none!important;border:0!important;font-size:20px;cursor:pointer;color:#52606D!important;padding:0 4px!important}

.rs-ria-form{display:flex;align-items:flex-end;gap:6px;padding:10px;border-top:1px solid var(--ria-borda);background:#fff;margin:0}
.rs-ria-form textarea{flex:1;resize:none;border:1px solid var(--ria-borda)!important;border-radius:12px!important;padding:10px 12px!important;font:inherit;font-size:16px;line-height:1.35;max-height:120px;min-height:44px;margin:0!important;background:#fff!important;color:#1F2933;box-shadow:none!important}
.rs-ria-form textarea:focus{outline:none;border-color:var(--ria-azul)!important}
.rs-ria-ic,.rs-ria-enviar{width:44px;height:44px;flex:none;display:flex!important;align-items:center;justify-content:center;border-radius:12px!important;padding:0!important;cursor:pointer;transition:all .2s ease}
.rs-ria-ic{background:transparent!important;border:0!important;color:#52606D!important}
.rs-ria-ic:hover{color:var(--ria-rosa)!important;background:#FCEFF2!important}
.rs-ria-ic.gravando{color:#fff!important;background:var(--ria-rosa)!important;animation:ria-pulsa 1s infinite}
@keyframes ria-pulsa{50%{box-shadow:0 0 0 6px rgba(219,47,85,.2)}}
.rs-ria-enviar{background:var(--ria-azul)!important;border:0!important;color:#fff!important}
.rs-ria-enviar:hover{background:var(--ria-rosa)!important;transform:translateY(-2px);box-shadow:0 6px 14px rgba(219,47,85,.3)!important}
.rs-ria-enviar:disabled{opacity:.5;cursor:default;transform:none}
.rs-ria-rodape{font-size:11px;color:#7B8794;text-align:center;padding:0 12px 10px;background:#fff}
.rs-ria-rodape a{color:var(--ria-azul)}
.rs-ria-rodape a:hover{color:var(--ria-rosa)}
.rs-ria-painel.arrastando:after{content:"Solte a imagem aqui";position:absolute;inset:0;background:rgba(15,111,198,.9);color:#fff;font-weight:700;display:flex;align-items:center;justify-content:center;font-size:18px}

/* Celular: tela cheia */
@media (max-width:767px){
	.rs-ria-btn{right:16px;bottom:18px;height:48px;padding:0 16px 0 13px!important;font-size:15px}
	.rs-ria-dica{right:16px;bottom:76px}
	.rs-ria-painel{right:0;bottom:0;width:100vw;max-width:100vw;height:100%;height:100dvh;border-radius:0}
	html.rs-ria-travada,html.rs-ria-travada body{overflow:hidden!important}
}
@media (prefers-reduced-motion:reduce){
	.rs-ria-btn .ria-brilho,.rs-ria-painel,.rs-ria-dica{animation:none}
}

/* Núcleo 1.0.0: botão de expandir (tela cheia da Ria no Resolve-OS) é um link */
.rs-ria a.rs-ria-x{text-decoration:none!important}
.rs-ria .rs-ria-link[href^="#acao:"]{cursor:pointer}
/* anel do pacote do mês (cfg.uso) */
.rs-ria-uso{position:relative;width:30px;height:30px;flex:none;display:inline-flex;align-items:center;justify-content:center}
.rs-ria-uso[hidden]{display:none}
.rs-ria-uso svg{position:absolute;inset:0}
.rs-ria-uso .barra{transition:stroke-dashoffset .4s}
.rs-ria-uso.alto .barra{stroke:#FFB4C2}
.rs-ria-uso b{font-size:8.5px;font-weight:800;color:#fff;position:relative}

/* Passo com alternativa: linha de continuação e separador "ou" (1.2.0) */
.rs-ria-m .rs-ria-cont{display:block;margin-top:2px}
.rs-ria-m .rs-ria-ou{display:block;width:max-content;margin:6px 0;padding:1px 10px;border-radius:999px;background:#EEF4FB;color:var(--ria-azul);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}
.rs-ria-m.eu .rs-ria-ou{background:rgba(255,255,255,.2);color:#fff}

/* Tela cheia da Ria (modo "pagina": dominio/ajuda/ria e a tela da Ria dentro do sistema) — 1.3.0 */
.rs-ria-modo-pagina .rs-ria-btn,.rs-ria-modo-pagina .rs-ria-dica,.rs-ria-modo-pagina #rsRiaFechar,.rs-ria-modo-pagina .rs-ria-tela{display:none!important}
.rs-ria.rs-ria-modo-pagina .rs-ria-painel{position:relative;right:auto;bottom:auto;z-index:1;width:100%;max-width:980px;margin:0 auto;height:calc(100vh - 230px);min-height:540px;border-radius:18px;box-shadow:0 10px 40px rgba(28,38,51,.14);border:1px solid var(--ria-borda);animation:none}
.rs-ria-modo-pagina .rs-ria-msgs{padding:22px clamp(14px,4vw,40px)}
.rs-ria-modo-pagina .rs-ria-m{max-width:min(78%,720px);font-size:16px}
.rs-ria-modo-pagina .rs-ria-form{padding:12px clamp(10px,3vw,28px)}
@media (max-width:767px){
	.rs-ria.rs-ria-modo-pagina .rs-ria-painel{width:100%;max-width:100%;height:calc(100dvh - 150px);min-height:460px;border-radius:14px}
	.rs-ria-modo-pagina .rs-ria-m{max-width:90%;font-size:15px}
}

/* 1.3.1: temas (ex.: Electro) põem margin-bottom em <section> e afastam o painel do rodapé da tela */
.rs-ria .rs-ria-painel{margin:0!important}
.rs-ria.rs-ria-modo-pagina .rs-ria-painel{margin:0 auto!important}

/* 1.4.0: botão com o ícone de suporte e a barra larga "Fale comigo" do começo da sessão */
.rs-ria-btn .rs-ria-sup-ic{flex:none;color:var(--ria-azul);margin-left:-2px}
.rs-ria-btn:hover .rs-ria-sup-ic{color:var(--ria-rosa)}
.rs-ria.rs-ria-larga .rs-ria-btn,.rs-ria.aberta .rs-ria-barra{display:none!important}
.rs-ria-barra{position:fixed;right:22px;bottom:24px;z-index:99990;display:flex;align-items:center;gap:6px;width:min(460px,calc(100vw - 32px));height:58px;margin:0!important;padding:0 8px 0 16px;background:#fff;border:1px solid var(--ria-borda);border-radius:999px;box-shadow:0 10px 34px rgba(28,38,51,.22);animation:ria-barra .35s ease}
.rs-ria-barra:focus-within{border-color:var(--ria-azul);box-shadow:0 10px 34px rgba(15,111,198,.25)}
.rs-ria-barra .ria-brilho{flex:none;animation:ria-gira 6s linear infinite}
.rs-ria-barra input{flex:1;min-width:0;height:44px;margin:0!important;padding:0 6px!important;border:0!important;outline:0!important;background:transparent!important;box-shadow:none!important;font:inherit;font-size:16px;color:var(--ria-escuro)}
.rs-ria-barra input::placeholder{color:#7B8794;opacity:1}
.rs-ria-barra button{flex:none;display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;padding:0!important;border-radius:50%!important;border:0!important;cursor:pointer;transition:background-color .2s,color .2s,transform .2s,box-shadow .2s}
.rs-ria-barra .rs-ria-barra-ic{background:transparent!important;color:#52606D!important}
.rs-ria-barra .rs-ria-barra-ic:hover{background:var(--ria-rosa)!important;color:#fff!important}
.rs-ria-barra .rs-ria-barra-env{background:var(--ria-azul)!important;color:#fff!important}
.rs-ria-barra .rs-ria-barra-env:hover{background:var(--ria-rosa)!important;transform:translateY(-2px);box-shadow:0 6px 14px rgba(219,47,85,.35)}
@keyframes ria-barra{from{opacity:0;transform:translateY(10px) scale(.96)}to{opacity:1;transform:none}}
@media (max-width:767px){
	.rs-ria-barra{right:12px;bottom:14px;width:calc(100vw - 24px);height:54px;padding-left:12px}
}
@media (prefers-reduced-motion:reduce){.rs-ria-barra,.rs-ria-barra .ria-brilho{animation:none}}
.rs-ria-modo-pagina .rs-ria-barra{display:none!important}

/* 1.4.1: com a barra larga, o balão fica menor e alinhado à ESQUERDA da barra, deixando livre o canto direito
   (onde ficam o "voltar ao topo" e outros botões flutuantes do site) */
.rs-ria.rs-ria-larga .rs-ria-dica{right:auto;left:calc(100vw - 22px - min(460px,calc(100vw - 32px)));bottom:92px;max-width:min(300px,calc(100vw - 110px));padding:7px 9px 7px 12px;font-size:13px;border-radius:10px}
.rs-ria.rs-ria-larga .rs-ria-dica:after{right:auto;left:22px;border-width:6px}
@media (max-width:767px){
	.rs-ria.rs-ria-larga .rs-ria-dica{left:12px;bottom:78px;max-width:calc(100vw - 96px)}
}